Our patients are our top priority.

Our employees and volunteers make it happen.

Join our team and help give the Gift of Hearing.

Pacific Hearing Connection employees and volunteers work together with the common purpose of providing our patients the
best possible hearing healthcare solutions. We are always looking for new team members with the same passion to serve.

Our available position(s):

Patient Care Coordinator / Social Worker


We are searching for a patient care coordinator with a background in social work who can help identify potential patients and guide them through our program – from application and initial screenings to hearing solutions and follow-up care. Our ideal new team member:


  • Enjoys working with all ages – especially the elderly,

  • Has excellent management, communication, and people skills, and

  • Is a self-starter who has experience in community outreach.


  • Manage all aspects of patient care including application process, appointment scheduling, and follow-up

  • Assist in community outreach efforts and liaison with partner organizations

  • Communicate as needed with PHC staff, caregivers, and outside professionals involved with the patient to assure best possible outcome

  • Problem-solve as needed to aid in transportation, translation, and any other roadblocks to patient care

  • Organize community screening and other educational on-site events (post COVID-19)

  • Maintain patient information and care history through practice management system software



  • 3 years social work or community outreach experience

  • High emotional intelligence (EQ) and interested in working with children, adults, and the elderly

  • Able to attend weekend events occasionally (post COVID-19)

  • Excellent project management skills – detail oriented

  • Spanish or Mandarin/Cantonese language skills a plus

  • Willing to learn our office management system software

Schedule and Compensation


  • Part-time to start; $28 to $32 per hour

  • Flexible schedule required, with ability to work some evening and weekend hours as needed

  • Ability to work in our Los Altos office

Application Process

Please send cover letter and resume via email to



Pacific Hearing Connection is proud to be an equal opportunity workplace.